Reviews
State Farm® Agent Sarah Cvetas-McLendon
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Tejinder Sharma
October 27, 2026
"Natalia helped me. She is very good at her work and gives prompt and easily understandable answers for complex questions"
"Hi Tejinder — thank you so much for taking the time to recognize Natalia! We love hearing that she was able to take complicated insurance questions and make the answers simple and easy to understand. That's such an important part of helping our customers feel comfortable and confident in their decisions. Natalia is a wonderful part of our team, and we know she'll appreciate hearing that her knowledge and quick responses made a difference for you. Thank you for sharing your experience, Tejinder! We're grateful for your trust in our agency and are always happy to help whenever you need us! ❤️"
Brooke Ruble
October 27, 2026
"Lorie helped me with all my questions with great knowledge and was very professional. Highly recommend her and this agency!"
"Hi Brooke — thank you so much for your kind words and recommendation! ❤️ We're so glad Lorie was able to answer all your questions and make your experience with our office a positive one. She takes pride in being knowledgeable, approachable, and making sure our customers feel comfortable asking questions, no matter how big or small. It's also wonderful to hear that our team was easy to reach and responsive when you needed assistance. We'll be sure to share your thoughtful feedback with Lorie — we know it will make her day! Thank you for putting your confidence in our team, Brooke. We truly appreciate you! ⭐"
Natalia K
October 27, 2026
"I recommend this agency: I had some questions about the umbrella policy and got all my questions answered and they also have the pet insurance. Very happy I switched to them"
"Hi Natalia — thank you so much for your wonderful review and recommendation! We're so happy you decided to make the switch to our agency! ❤️ Insurance can come with a lot of questions, especially when exploring coverage like umbrella and pet insurance, and we want you to feel comfortable and informed about your options. It's great to hear our team was able to provide the answers you needed. We truly appreciate the opportunity to earn your trust, Natalia, and we're glad to have you as part of our State Farm family. We're always just a call away whenever you need us! ⭐"
Carol Pettine
October 23, 2026
"I can’t say enough good things about Ricardo at State Farm! After being a customer for over 20 years, I switched to GEICO because of rising rates. Recently, with my GEICO premiums getting out of hand, I decided to give State Farm another try, and I’m so glad I did!
Ricardo not only saved me a significant amount of money on my auto and renters insurance, but also got me better coverage! He was incredibly patient with all my questions, took the time to walk me through everything, and even stayed on the phone with me while I canceled my GEICO policies.
He made the entire process so easy, and I really appreciated his help. I couldn’t have asked for a better experience. Thank you, Ricardo, for going above and beyond! It’s great to be back with State Farm!"
"Hi Carol — first and foremost, welcome back to State Farm! ❤️ After being with us for over 20 years, it means so much that you decided to give us another opportunity to earn your trust. We're so happy Ricardo was able to help you find better coverage at a lower price for your auto and renters insurance! What makes your review especially meaningful is hearing how patient and thorough he was, answering your questions, walking you through your options, and even staying on the phone to help with your previous policies. Those extra touches are what great customer service is all about! We'll definitely make sure Ricardo sees your wonderful feedback. Thank you, Carol, for giving us another chance and for sharing your experience so thoughtfully. We're grateful to have you back as part of our State Farm family! ⭐"
Ted Zuccarelli
October 22, 2026
"McLendon State Farm Insurance has a team of hardworking professionals. I would especially like to thank the very knowledgeable Lorie Schwingel, who was extremely helpful in answering all my questions about one of my policies.
I’m a longtime State Farm customer, and it’s because of people like Lorie that I continue to feel confident in my choice. She knows the details of State Farm’s policies and products and is enthusiastic about helping you make the right choices and adjustments to meet your needs.
This office has a skilled and knowledgeable team. You feel confident knowing that you’re being well taken care of and that you’re getting a competitive rate.
I highly recommend this office for all your insurance needs. Thank you, Lorie, you made my day!"
"Hi Ted — what a wonderful review! Thank you for taking the time to share such thoughtful words about Lorie and our McLendon State Farm team. It means so much to us, especially coming from a longtime State Farm customer like yourself! We love hearing that Lorie took the time to answer your questions, explain your options, and make sure you felt confident in your coverage. She genuinely cares about helping our customers, and knowing she made your day is the kind of feedback that makes ours! We'll be sure to share your wonderful words with her. Thank you, Ted, for your continued loyalty, your recommendation, and for allowing our team to be part of your insurance journey. We're grateful to have you with us, and we look forward to taking great care of you for years to come! ❤️"
Teresa Ruble
October 21, 2026
"Lorie, is a pleasure to work with!
Thank you."
"Hi Teresa — thank you so much for taking a moment to recognize Lorie! We're so happy to hear that she's been a pleasure to work with. Lorie brings such a caring and helpful approach to our customers, and it means a lot when someone takes the time to acknowledge her efforts. We'll be sure to pass along your kind words — they'll certainly make her smile! Thank you for being part of our agency family, Teresa. We truly appreciate you! ❤️"
Evan Cohen
October 21, 2026
"Lorie was full of knowledge and helped me through the quoting process with such professionalism. Thank You for making her available to your clients, great choice."
"Hi Evan — thank you so much for your thoughtful review! We especially appreciate your comment about Lorie being a great choice for our team — we couldn't agree more! 😊 We're fortunate to have someone who brings so much knowledge, professionalism, and genuine care to the people she helps. It's wonderful to hear that she made the quoting process a positive experience for you. We'll be sure to share your kind words with her, as recognition like yours means so much. Thank you for giving our agency the opportunity to assist you, Evan. We truly appreciate you taking the time to recognize Lorie! ❤️"
Stephanie Dietz, Realtor
October 21, 2026
"Ricardo was awesome! He helped me get the lowest possible rate on my auto insurance and even went the extra mile to help me cancel my previous policy. He made switching to State Farm easy and stress-free. I really appreciate his time and excellent customer service."
"Hi Stephanie — thank you so much for sharing your experience! We're so happy Ricardo was able to help you find a great rate on your auto insurance and make switching to State Farm such an easy process. It's those extra steps, like helping you take care of your previous policy, that can make all the difference! We know your time is valuable, and it means a lot to hear that Ricardo made the entire experience stress-free. We'll be sure to share your kind words with him! Thank you for giving our agency the opportunity to earn your business, Stephanie. We're so glad to welcome you to our State Farm family! ❤️"
Kayla Schwingel
October 15, 2026
"Sarah office has the best staff anytime I need help all staff is awesome ."
"Hi Kayla — thank you so much for your sweet review! ❤️ It means so much to hear that you've had such positive experiences with Sarah's team. We want every customer to feel welcomed, valued, and confident that there's always someone here ready to help when they need us. Knowing that our entire team has made that impression on you is truly special! We'll be sure to share your kind words with everyone. Thank you for your continued trust and for being part of our agency family, Kayla. We appreciate you! ⭐"
Andrew S.
October 14, 2026
"This office is awesome .Lorie was knowledgeable and very helpful"
"Hi Andrew — thank you so much for the great review! We love hearing that you had such a positive experience with our office and that Lorie was able to help you. She takes pride in making sure our customers have the information and support they need, and it's wonderful to see her efforts recognized. We'll be sure to pass along your kind words to her! Thank you for choosing our agency, Andrew. We appreciate your trust and look forward to being here whenever you need us! ⭐"
Abby Taylor
October 14, 2026
"My experience switching to state farm today was excellent. Ricardo was absolutely amazing to work with! He made the process of switching my car insurance to State Farm today so easy and stress-free. He was helpful, knowledgeable, patient, and took the time to walk me through everything to make sure I understood my options. I really appreciated how professional and friendly he was throughout the entire process. It’s refreshing to work with someone who genuinely cares about helping people and making sure they get the best experience possible. If you’re looking for a great insurance agent, I highly recommend Ricardo! Thank you for all your help today!"
"Hi Abby — wow, thank you for taking the time to write such a thoughtful review! ❤️ We know switching insurance companies is a big decision, and we're so happy Ricardo made the experience easy and stress-free for you. What stands out most is hearing that he took the time to explain your options, answer your questions, and make sure you felt comfortable every step of the way. That's the kind of personal attention we want every customer to receive! Ricardo truly cares about the people he helps, and we can't wait to share your wonderful words with him. Thank you for trusting us with your car insurance and for recommending Ricardo to others. Welcome to our State Farm family, Abby! We're so glad you're here! ⭐"
Kari Spiert
October 14, 2026
"Lorie Schwingel helped me and she was very polite and took the time to answer my questions. I would recommend State Farm for your insurance needs."
"Hi Kari — thank you so much for your wonderful review! We're so happy to hear that Lorie made your experience a positive one. Taking the time to listen, answer questions, and make sure our customers feel comfortable with their insurance decisions is something we truly value. Lorie has such a caring approach, and it means a lot to see that reflected in your experience. We'll be sure to share your kind words with her! Thank you for your recommendation and for giving our team the opportunity to help with your insurance needs. We appreciate you, Kari! ❤️"
Angel Hernandez
October 9, 2026
"Just wanted to say, Ricardo was very professional extremely Nice. Extremely helpful, And I definitely real. Recommend this to anyone."
"Hi Angel — thank you so much for your thoughtful review! It’s wonderful to hear how much you enjoyed working with Ricardo. He genuinely cares about the people he helps, and knowing that his kindness, professionalism, and willingness to go the extra mile made a difference for you means a lot to us. We’re fortunate to have him on our team, and I know he’ll appreciate hearing your kind words! Thank you again, Angel, for your trust and for recommending our agency to others. We’re grateful to have you as part of our State Farm family! ❤️"
Marcy Krugel
October 9, 2026
"I just signed up with State Farm for my Auto and Condo insurance. I dealt with Ramsey Pepe. He has been very helpful, friendly, and responsive. If I ever have to use this insurance, I hope that I will find the process as easy and effective. So far, so good!"
"Hi Marcy — welcome to our State Farm family! Thank you so much for sharing your experience with Ramsey. We’re so glad he made getting your auto and condo insurance set up a positive experience with his friendly, helpful, and responsive service. We also understand how important it is to have that same level of care when you need us most, and our team is committed to being here to guide and support you every step of the way. We’ll be sure to share your kind words with Ramsey! Thank you for putting your trust in our agency, Marcy. We truly appreciate the opportunity to take care of your insurance needs! ❤️"
Robert Simmons
October 5, 2026
"Very nice very competant and a pleasure"
"Hi Robert — thank you so much for the kind review! We’re happy to hear you had such a positive experience with our team. Providing knowledgeable service while making every interaction friendly and enjoyable is very important to us. We truly appreciate you taking the time to share your experience, Robert, and thank you for choosing our agency! ⭐"
paula Coombs
October 2, 2026
"Jessica is so accommodating. She goes out of her way to ensure that you understand your policy. She is extremely pleasant and kind. I’m so glad that if I have any questions I can always count on her to resolve it!"
"Hi Paula — thank you so much for taking the time to share such kind words about Jessica! It means a lot to know that you feel comfortable reaching out to her and can count on her when you have questions. Jessica truly cares about making sure our customers understand their coverage and never feel rushed through the process. We’re very lucky to have her on our team, and we’ll make sure she sees your wonderful feedback. Thank you for trusting us to be here for you, Paula! ❤️"
Mona Osborne
September 30, 2026
"Ricardo was very professional and totally enjoyed our interaction today. ‘Easy pesy’ signing up with State Farm! Thank you!"
"Hi Mona — thank you so much for the wonderful review! We love hearing that Ricardo made everything “easy peasy” for you! 😊 Making insurance simple and taking the stress out of the process is exactly the experience we want for our customers. We’ll be sure to share your kind words with Ricardo — he’ll appreciate knowing you enjoyed working with him. Welcome to our State Farm family, Mona, and thank you for choosing our agency! ⭐"
Theresa Serra
September 28, 2026
"Great. Customer service"
"Hi Theresa — thank you so much for the 5-star review! It really means a lot to us that you took the time to leave us a kind note. We truly enjoy taking care of our customers and making sure you always feel welcomed and supported when you reach out. Thank you for being part of our agency"
Moe N
September 25, 2026
"Ricardo made it very simple to change in insurance policies it was a pleasure working with him all the way through the process he made sure I understood everything I needed to know about my policy before hanging up the phone very confident in Ricardo at State Farm"
"Hi Moe — thank you so much for sharing your experience! We’re glad Ricardo made changing your insurance policies simple and took the time to walk you through everything from start to finish. Making sure you understood your coverage and felt confident before ending the call is exactly the kind of personal service we want our customers to receive. We’ll be sure to share your kind words with Ricardo. Thank you for putting your confidence in him and our agency — we truly appreciate having you with us! ⭐"
bernie stein
September 24, 2026
"I just recently changed my auto, umbrella and homeowners insurance to statefarm and Ricardo Bedon and staff were extremely helpful!! I went into the office and he assisted me in starting the new policies and cancelling my existing policies and made certain that I received the refunds from my prior carriers. It could not have been better!! I highly recommend Ricardo in particular."
"Hi Bernie — thank you so much for taking the time to share such a thoughtful review! It means a lot to us that you trusted Ricardo and our team with your auto, umbrella, and homeowners insurance. Making a change like this can involve a lot of moving pieces, and we’re so glad Ricardo was able to personally walk you through everything, help get your new policies started, and even make sure things were wrapped up properly with your previous carriers. We’ll definitely make sure Ricardo sees your kind words — we know they’ll mean a lot to him! Thank you again for your trust, your recommendation, and for choosing our agency. We’re very happy to have you with us, Bernie! ⭐"
otto navia
September 22, 2026
"Ricardo was the agent. very good and quick."
"Hi Otto — thank you for the great review! We’re glad Ricardo provided you with quick and helpful service. We appreciate you taking the time to share your experience and thank you for choosing our agency! ⭐"
Cathy Braddock
September 11, 2026
"Jessica answered all my questions about discounts and rates for my 4 vehicles! Definitely the best rates in town!"
"Thank you so much for the 5-star review Cathy! ⭐ We’re glad Jessica was able to answer all your questions about your four vehicles and help you explore available discounts and rates. We appreciate your confidence in our team and thank you for choosing our agency for your auto insurance needs!"
Melissa Holladay
September 10, 2026
"Ricardo was simply wonderful with assisting me with my auto and motorcycle policy quotes, getting my policies activated - guiding me through the process - and cancelling with the other insurance company to save me $$ - Thanks Ricardo!"
"Melissa thank you so much for the wonderful review! We’re so glad Ricardo was there to guide you through the process, from quoting your auto and motorcycle coverage to getting your new policies in place. It’s great to hear he made the transition easier and helped you save money along the way. We’ll be sure to share your kind words with Ricardo. Thank you for choosing our agency! ⭐"
Ryan Young
September 9, 2026
"Just spoke to Jessica and she was quick and easy to work with! Great experience!"
"Hi Ryan — thank you for the great review! We’re so glad Jessica made your experience quick and easy. We appreciate you taking the time to recognize her and share your experience with our team. Thank you for choosing our agency! ⭐"
W K
September 8, 2026
"Jessica is excellent, so skilled and very accommodating. She’s very patient and always simplifies tasks so everything looks easy. Thank you State Farm for having one best employee serve our community at its best."
"Thank you so much for the kind words about Jessica! We’re so glad her patience, knowledge, and helpful approach have made things easier for you. Jessica is a valued part of our team, and we know she’ll appreciate hearing your wonderful feedback. Thank you for trusting our agency and allowing us to serve you! ⭐"